Processing times are set by the embassy or consulate, not by us. Typical ranges are three to fifteen working days for tourist visas, but peak seasons, additional checks and appointment availability all extend that.
We publish an indicative window per destination and update it as we see real applications move. Book appointments early: appointment slots, not decision time, are usually the bottleneck.
No agent can guarantee a visa or a date. Anyone who does is not being straight with you.