First, check you pressed "I have paid"
Your reservation page has an I have paid button. Until that is pressed we do not know to look for your transfer.
Then give it a little time
Transfers between Nigerian banks usually settle in minutes but can take a few hours at peak times. We only approve a booking once the money is visible in our account.
Still nothing after 3 hours?
Raise a request from the booking itself and attach your transfer receipt or a screenshot showing the amount, date, time and destination account. That is the single fastest way for us to trace it.
If the amount was wrong
Transferring less than the quoted amount will hold up approval. Tell us in the request and we will either ask for the balance or credit the difference to your wallet.